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Please read our shop & Privacy Policies before you ORDER!
chishop-123.com website understand that you are very concerned about the usage and sharing of your personal information. We use industry standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. This encryption technology protects your name, address, and credit card number during data transport. And we are very appreciated your belief on our prudence and sensitivity handling this issue. This declaration will specify our policy regarding the protection of your privacy. Our website is under the operation of chishop-123.com Inc.
We strive to build a long-term relationships with each and every one of our customers.We can only accomplis our mission if you are happy with the products you buy. So,we have created a guarantee that takes all the risk out of shopping! It is that simple!All goods shipped are insured and free.
Exchanges policy
All exchanges must be addressed within 7 days of receiving products. In order to make an exchange, all GHD Hair Straighteners must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Free Exchanges can only be made if the products were factory defects and/or it was under our mistake.
You should bear the shipping fee to resend the packet if customer chose wrong color/wrong styler/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective. A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance,Shipping and handling charges are non-refundable. It May Be Waived Depending On The Circumstance Of The Order.
Returns Policy
1. we are committed to your complete satisfaction. You must contact us before sending the items back. All items sent back to us must be in their original condition.I.E not worn, altered or washed, with all tags attached.
2. If returning items for a refund, all returned items are subjet to a 15% returning fee, Shipping and handling charges are non-refundable.
3. We don’t cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs, Additionally,we recommend that you add tracking and insurance for your own protection.as we can`t be responsible for lost shipments.
Return and partial refund
Our website cannot give a full refund for non-quality problems such as:
“The product does not look like the ones in your picture.”
“The product is not what I'd imagine it to be.
“I am not satisfied with this product.”
“I didn't realize before placing order that the items you sell are superior replica ones.”
In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.
Return and full refund
In 7 days (from the date products were received), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will give you a full refund of the purchased item (shipping fee not included). (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)
If you have any questions, please email our Customer Service, we will offer you the return details.
